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Privacy Policy

Last Updated: August 20, 2026

Mariola Italian (“Mariola Italian,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.mariolaitalian.com (the “Website”), contact us, join our email club or online waitlist, place an online order, purchase a gift card, or otherwise interact with us online.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Information You Provide

You may voluntarily provide information such as:

  • Your first and last name

  • Email address

  • Telephone number

  • Contact-form messages and other correspondence

  • Online waitlist information

  • Email club enrollment information and communication preferences

  • Online ordering, delivery, and gift card information

  • Catering, private dining, fundraising, or event inquiry information

  • Employment application information when you follow a link to apply for a position

  • Any other information you choose to provide

Payment information submitted in connection with online orders or gift card purchases is generally collected and processed by the applicable third-party payment or ordering provider. We do not ordinarily receive or store your complete payment card number through this Website.

Information Collected Automatically

When you visit the Website, we and our service providers may automatically collect certain technical and usage information, including:

  • IP address

  • Browser and device type

  • Operating system

  • Pages viewed and links clicked

  • Referring website

  • Approximate location derived from your IP address

  • Date, time, and duration of visits

  • Cookie identifiers and similar information

2. How We Use Information

We may use information we collect to:

  • Operate, maintain, and improve the Website

  • Respond to questions, comments, and requests

  • Process or facilitate online orders, gift card purchases, and catering or event inquiries

  • Manage our online waitlist

  • Send waitlist, order, pickup, delivery, or other transactional notifications

  • Send marketing emails or text messages when you have provided the required consent

  • Administer promotions, fundraising programs, or special events

  • Analyze Website traffic and understand how visitors use the Website

  • Protect the security and integrity of our Website and business

  • Detect and prevent fraud, misuse, or other unlawful activity

  • Comply with applicable laws and enforce our agreements

  • Carry out other purposes disclosed when information is collected

3. Cookies and Similar Technologies

The Website and its service providers may use cookies, pixels, tags, local storage, and similar technologies to operate the Website, remember preferences, understand Website usage, improve performance, and support marketing efforts.

Most browsers allow you to block or delete cookies through their settings. Disabling certain cookies may affect the Website’s functionality. Where required by applicable law, we will request consent before using nonessential cookies.

Some browsers transmit “Do Not Track” signals. Because there is not currently a universally accepted standard for responding to these signals, the Website may not respond to them. Where legally required and technically supported, we may recognize applicable opt-out preference signals.

4. How We Disclose Information

We may disclose information to the following categories of recipients:

Service Providers

We may provide information to vendors that perform services for us, such as:

  • Website hosting and management providers

  • Online ordering and payment processors

  • Gift card providers

  • Online waitlist providers

  • Email and text-message communication providers

  • Analytics and advertising providers

  • Information technology and security providers

  • Professional advisers

These providers may use information only as permitted by their agreements with us and their own applicable privacy notices.

Legal and Safety Purposes

We may disclose information when we believe disclosure is reasonably necessary to:

  • Comply with applicable law, legal process, or a government request

  • Protect the rights, property, or safety of Mariola Italian, our guests, employees, or others

  • Investigate fraud, security incidents, or potential violations of our policies

Business Transactions

Information may be disclosed or transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

With Your Direction or Consent

We may disclose information for another purpose disclosed to you at the time of collection or with your consent.

We do not sell personal information for money. We also do not disclose personal information to third parties for their own independent direct-marketing purposes without your consent. Certain analytics or advertising activities involving cookies may be considered a “sale,” “sharing,” or targeted advertising under some state privacy laws, even when no money is exchanged.

5. Online Ordering, Gift Cards, Waitlist, and Other Third-Party Services

Certain Website features are provided through or link to third-party services. For example, online ordering, gift card purchases, online waitlist registration, and email club enrollment may be processed through Toast or another service provider.

When you leave our Website or submit information directly to a third-party service, that provider’s privacy policy and terms will apply to its collection and use of your information. We encourage you to review the provider’s privacy notice before submitting information.

The Website may also contain links to social media platforms and other third-party websites. We are not responsible for the privacy, security, or content practices of third parties.

6. Email and Text Communications

You may unsubscribe from promotional emails by using the unsubscribe link included in the message. Even if you opt out of marketing emails, we may continue sending non-promotional communications concerning orders, waitlist status, inquiries, or other transactions.

If you enroll in text messaging, message frequency may vary, and message and data rates may apply. You may opt out of promotional text messages by replying STOP. Reply HELP for assistance.

Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes. Text-message originator opt-in data and consent will not be shared with third parties, except with vendors that help deliver the requested messaging service or as required by law.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing requested services, maintaining appropriate business and transaction records, complying with legal obligations, resolving disputes, and protecting our rights.

Retention periods may vary depending on the type of information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information online at your own risk.

9. Your Privacy Choices and Rights

Depending on where you live and subject to applicable law, you may have the right to request that we:

  • Confirm whether we process your personal information

  • Provide access to or a copy of certain personal information

  • Correct inaccurate personal information

  • Delete certain personal information

  • Provide certain information in a portable format

  • Restrict or object to certain processing

  • Allow you to opt out of certain targeted advertising, sales, or sharing

You may submit a request through our Website’s contact form or by writing to us at the address listed below. We may need to verify your identity before completing a request. Certain information may be exempt from a request under applicable law.

We will not discriminate against you for exercising an applicable privacy right.

10. Children’s Privacy

The Website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

11. Visitors Outside the United States

Mariola Italian is located in Ohio, and the Website is operated for users in the United States. If you access the Website from another country, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your location.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Website after an updated policy is posted constitutes acknowledgment of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a privacy-related concern, please contact us through the contact form at:

www.mariolaitalian.com/contact

Or write to:

Mariola Italian
365 E. Liberty Street
Wooster, Ohio 44691
United States

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